Software Engineer, Growth

About Pangram Labs

Pangram Labs is building tools to differentiate between AI- and human-written content. We provide tools to detect AI content for faculty at higher education institutions. We also provide AI detection as an API to enterprise customers such as Quora and NewsGuard. Pangram is the industry-leading AI detection model, measured as best by several academic studies. A small but highly technical team led by industry ML and AI researchers, we prioritize excellence above all. Through our work, we aim to maintain our technical lead as the best-in-class while we pursue our mission of protecting authenticity in the classroom and across the internet. AI content detection is a growing market, and Pangram, as the venture-backed competitor with the most accurate technology, is well positioned to take the lead and grow to the size of the problem.

Job Description

We are hiring a growth-focused full stack software engineer to accelerate user acquisition through product development. In this role, you will build new features and visualizations to inform and delight users, and measure changes to user behavior as we scale our platform. You'll work on growth experiments including onboarding flows, referral systems, and conversion optimization, while building out the product layer to our application. As we are an early-stage startup, you will wear many hats and contribute to other parts of the business per individual interest and ability. Some other opportunities include product management, product design, directly interfacing with customers, A/B testing, data pipelining, business intelligence and analytics work, marketing automation, and scoping new research projects and directions with the founding team.

Responsibilities

• Collaborate with the team to deliver a rich user experience around our leading AI research models.
• Understand the needs of educators and build out a platform to ensure educators access to a frictionless tool that enables them to solve their problems with minimal overhead.
• Develop an interface that delights users and goes above and beyond what many expect from a simple dashboard.
• Build and optimize conversion funnels, onboarding flows, and referral mechanisms to drive organic user acquisition.
• Implement A/B testing infrastructure and growth experiments to improve key metrics like user activation and retention.
• Build out our web based application with technologies such as React, Typescript, Next.js, Tailwind, PostgreSQL, a variety of AWS services, etc.