This article covers when you may be eligible for a refund and how to request one.
When you're eligible for a refund
- Individual users who purchased a plan are eligible for a refund under the following conditions
- Less than 20 credits consumed
- Less than or equal to 14 days from purchase
How to request one
- Contact the Pangram team from your email associated with the charged account with your account email, order details, and request for a refund at support@pangram.com
